Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Hi
I've got a recent issue whereby when I like an album, the songs in the album no longer show up in "liked songs". Instead, I have to go to my liked albums to find the songs in the album. Until recently, anytime I would like an album, all the songs in the album would automatically go to my "liked songs". After all, if I like an album, it means I like the songs in the album, right?
This is really frustrating, since I treat my liked songs playlist as my music library and just go in it an listen on shuffle. Now it's quite a bit harder for me to add an album to said library, since i need to go and like all the songs in the album. There's the option to "like all songs" but then the album doesn't get saved to my "liked albums" for when I want to listen to just the album and I have to go do that too.
If I save an album, I want to save the album itself and all the songs in the album. How do I do this?
Why do you guys keep changing the app? It was FINE before. Now you're just making everything more difficult for your customers.