Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Who Me Too'd this topic

Spotify does not detect speakers with AudioCast

Hi,

I've been using spotify with AudioCast M5 for over a year and in the last couple of weeks spotify no longer identifies the device.

I've reinstalled AudioCast, reset to factory settings,  removed cached memory. I followed the same steps with Spotify.

Also, I've reset my router and succesfully connected with a friend's mobile phone. 

 

I'll be most grateful for any suggestions on how to proceed (because, frankly, this is driving me nuts!).

 

Plan

Premium

 

Device

Huwawei Honor 8

 

Operating System

Android 7.0

 

Who Me Too'd this topic