Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Plan
Premium
Country
Uk
Device
Samsung Galaxy 8
Operating system
Android Oreo
My Question or Issue
I have a playlist with over 1000 songs in it some artist imagine dragons for example has 50+ songs ordered in artist format but will only play about 10-20 when I want them all also it shuffles the songs from the same artist randomly please help its really bugging me I have reinstalled. Waited for it to all download until i play them. Cleared cache used a different wifi connection to download the songs but none of it has worked please help
It used to play ALL the songs in order about a year ago
Many thanks