Plan

Premium

Country

USA 

Device

Samsung Galaxy Note 8

Operating System

Android Pie

My Issue

For about 2 weeks now my app has been completely unusable. It doesn't load anything. When I am able to search for a song, artist, or album, it just gets stuck with the green loading icon. If I am able to play a song it frequently stops, when I try and skip it just loads again. It's like this thing is running on dial-up.

This started when Spotify switched the app format to the one similar to iPhone, which I hate. The one where you need to click "full discography" in an artist's page to see all the albums, eps, and singles in one list, rather than separated. The issues with this new app is totally unacceptable. If this isn't fixed soon, they will loose another premium customer.