Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Plan
Premium
Country
U.S.
Device
iPhone 8 AND iPhone 11
Operating System
iOS 13.1.2
Spotify version
8.5.27
My Question or Issue
i was hoping this would've fixed when I updated my iOS but it has been a problem for a while.
the issue is with queuing songs on the mobile app. The last song that is in the queue will be invisible, and there will be a space there with no gui. If you use the mover to shift a different queued song underneath it, the previously last/invisible song will become visible and interactive as normal while the song moved to the end of the queue will become invisible. If no songs are queued, everything looks normal.
To Reproduce:
Open Spotify
Play a playlist
Queue one or more songs
Observe the screen that allows you to see and move around what songs are queued as well as what songs would have been next had you just left it on the playlist.
You will now see that whichever song is at the bottom of the "up next"/queue list is invisible.
other information:
full phone restarts or app reinstalls have not fixed the issue. It is reproducible on three different iPhones.
See attached photos for visual.