Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Who Me Too'd this topic

High data usage (400+ Mb in ~10 min listening to already downloaded music)

  • Plan

Premium

Country

Canada 

Device

LG G6

Operating System

Android Pie

 

My Question or Issue

This morning when using Spotify while driving to work, I got a notification from my phone stating that Spotify has used a large amount of data. I pull over and check and it shows it has used over 400mb in about 10 min of being used.

 

I was playing music that is already downloaded to my phone, I have data saver on both Spotify and my phone, and I was using Waze for GPS. 

 

Also minor gripe, why do I need to turn off "offline mode" in order to use the integration between Spotify and GPS apps such as Waze or Google maps? I pretty much always leave Spotify set to offline mode due to not wanting to use more data than needed when I almost exclusively play downloaded and saved music when out. This morning Waze was being a major PITA so I didn't get a chance to turn Spotify to offline mode before I was driving (had to restart Waze several times before it found my cellular network and found Spotify). 

 

I have a 2gb limit, but I prefer to not actually use that unless I need to, and mostly save for emergencies/running it down at the end of the month. My month runs from the 20th-19th each month, so it just restarted and now I'm 1/4 use in less than a week for no reason? 

 

I enjoy using Spotify and would like to continue, but don't want to run up my data for pointless reasons.

 

Attached are some screenshots of my data usage and Spotify settings.

 

Thanks in advance! 

Screenshot_20191025-101159.png
Screenshot_20191025-101121.png
Screenshot_20191025-101135.png
Who Me Too'd this topic