Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Hello everyone, at first, let's start with the basic infos;
Plan
Premium
Country
France
Device
Huawei p30 lite
Operating System
Android 9
Now for the problem: since the 28/10, I can't select the music I want to listen anymore. On every album, artists and Playlist, I just have the option "shuffle play" (quite odd in itself, my app is configured in French) like you can see in the screen shot in attachment.
If someone have an idea on how to fix that, could you please help me?
Thanks by advance.
Bye.
Solved! Go to Solution.