Plan

Premium

Country

Norway

Device

Samsung s8 and samsung s10

Operating System

Android Oreo

My Question or Issue

The music stops and starts, and stop en starts, during playing music while the phone is not aktive in use.  If i hold the phone and use it, it  plays smoothly, but if i put it down it stops and starts again over and over.  This has happened with my old samsung s8 and is still happening to my samsung s10. What can i do? It is so frustrating. If i dont get any help, i will need to change to another service.  Ive allready tryed to delete app and sign in and out multiple times. Ive tryed with different networks, and that is not the issue.

Please help!