Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Who Me Too'd this topic

Downloads not working on mobile

Plan

Premium

Country

United States of America

Device

LG V20

Operating System

Android Nougat

 

My Question or Issue

Yesterday evening, I downloaded around 10 new songs to put on my playlist. I put them on playlist one by one. After I finished adding them all I noticed that were gray and I couldn't play them. If I gather them together in a playlist and try to download the playlist, it will say that it is waiting to download. I already had some downloads saved to my playlist that worked just fine. I had an issue like this a couple weeks back. The solution was to delete the downloads from my playlist and changed the source location. I tried that again but it didn't seem to work. Now I can't get any downloads to play through my mobile spotify. I've looked at most of the solutions that people have provided and none of them have worked so far. I've been working on this since last night and I still can not find an answer. 

Who Me Too'd this topic