Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Who Me Too'd this topic

Spotify Premium does not work with AdGuard DNS

Plan

Premium

Country

USA

 

Device

(Pixel 2, Pixel 3, Desktop App, Web player)

Operating System

(Android Ubuntu 18)

 

I'm a premium user.  I use AdGuard DNS on all platforms I use Spotify with.  Since I'm paying a monthly fee to avoid advertisements on Spotify, I'm obviously not using AdGuard to block anything Spotify related.

 

As of today, around 10AM PST, I noticed Spotify no longer works with my DNS settings.

 

I've confirmed the issue is DNS.  That is, on my phone, I removed the custom DNS AdGuard setting.  On my router, I changed the DNS to Google's DNS (8.8.8.8).  This fixed my phone and desktop issues (including web based player).

 

I'm not sure why this is an issue.

 

Who Me Too'd this topic