Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Premium
USA
iPhone 10 - 13.2.3
This issue has been going on for months. I cannot connect to Sonos using my Spotify app. I have no problem playing Spotify And other music services using the Sonos app.
I have tried everything including the full steps today to clear my Spotify cache and fully remove the app from my iPhone.
When I did this, it worked for 10 minutes (and I was so excited!). I could see all of my Sonos speakers showing as an option to play from Spotify.
I just went and checked again after a few hours and it’s back to only showing my Alexa devices.
Please please please help. Others can see my Spotify devices with no issue when they come over, so this is a specific bug to my app.