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Who Me Too'd this topic

Issue : Music stop playing

Plan

Free

Country : France

Device

IPAD

Operating System

iOS (system up to date)

 

My Question or Issue : Music stop playing and having the message (in french) : 

"Video not available", "Please reload the video".

--> Looks like Ads video (not sure)

 

Then if I press ok or reload, I can play again music...

But as I listening music while moving, I can't go check my screen each time I have the issue...

 

By the way : I checked and update iOS on my Ipad, uninstall and reinstall spotify, check memory on my ipad (+6gb free)... everything seems ok...

 

I was planning to move to premium soon, but this issue stop me so far...

 

Please tell me what's I'm doing wrong or how to fix this issue, so I can move premium...

 

Thanks a lot !

 

Fred

 

spotify_stop_playing.jpg
Who Me Too'd this topic