Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Plan
Premium
Country
Canada
Device
Samsung Galaxy S7
Operating System
Android
My Question or Issue
I'm a premium user and all I want to do is play an album. Not a playlist, or a random set of songs, an actual album. Many older albums that you have made available were produced in such a way that the songs be played in the order they are recorded on the album.
When I use Google Home, and ask it to "play spotify ablum <name>" it repeats the album name back plays the first song only! Then, some magical random song selection algorithm kicks in and we get songs that have no apparent relation to the original request whatsoever.
This is basic functionality for any music player. My hope is that this is my error and i just am doing it wrong. I hope it's not as designed!
Thanks.