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Who Me Too'd this topic

Music stops or skips like a CD when I open a new app

Plan

Free

Country

The United States of America

Device

iPhone 7

Operating System

iOS 13.3

 

My Question or Issue

I have no issue playing music on Spotify at all except for when I try to open a new app on my phone while music is playing. For example, if I get a text message and I try to open the messages app, the music starts to skip as a scratched CD would until it stops, or when I open snapchat, Spotify will do the same. These are just two examples, but it does it with nearly every app and it's been happening for around a week now. 

Who Me Too'd this topic