Plan

Premium

Country

GT

Device

Samsung Galaxy S9

Operating System

Android

My Question or Issue

I created a stereo speaker pair with my new Amazon Echo devices and it's working fine with my Spotify account, but when another person asks Alexa to play Spotify from their account Alexa says that she's having trouble playing Spotify right now and to try again. Other music services work fine with their accounts. The problem goes away when I undo the stereo pair, so I did a test: I unpaired the Echo speakers in the Alexa app, I played a song on Spotify on the other person's phone and I was able to see both speakers as Spotify connect devices, music streaming worked fine on each speaker. Then I recreated the stereo pair on the Alexa app and as soon as I did that both devices disappeared from Spotify on their phone, and no sign of the recently created stereo pair... but on my phone the stereo pair was showing as an available device as well as each Echo separately. This only happens with Spotify as other music services seem to have no trouble with the stereo pair.

So in summary, when I create a stereo pair the echo devices disappear from everybody's Spotify but mine, and music can be steamed from my account only. 

Is there a setting I'm missing?