Plan

Premium family

Country

Australia

Device

Huawei P10 Plus / iPhone 8 / Dell

Operating System

Android 9 / iOS 12.1.4 / Windows 10 Pro - 64 bit

My Question or Issue

Spotify keeps pausing randomly in the middle of songs, sometimes multiple times during the same song. The issue happens across all my devices, and it always seems to happen when connected to bluetooth. I have already tried uninstalling, resetting, and also went to my account page and signed out from everywhere. Nothing has helped, and the problem just seems to be getting worse. This happens across all playlists, radio, podcast. The issue also happens when using chromecast at home. I have checked settings on my mobiles and the battery saving mode is not on, so this is not an issue. I also have an issue of the mobile apps saying there is no internet connection even though I am clearly connected, and have to close the app and restart. On the desktop client I get a blue message at the top saying "we can't play this song right now" and then continues playing (you can see the song timer continues to go down) but there is no sound, and if I skip to the next song it plays fine for a few minutes but then get the same message again. 

There's clearly a whole host of problems with the service right now, and I'd like to know if they will be resolved at some point or if I should look into paying for a different service that won't be as unreliable as this.