Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Plan
Premium
Country
USA
Device
LG V30
Operating System
Android Pie
My Question or Issue
Suddenly today my playlist (which is full of podcast episodes) started playing in shuffle. I can't seem to turn it off. I follow instructions and go to the Now Playing screen and the shuffle icon is not there in the lower left corner where it used to be. In the ... More menu, there is no control over shuffle. I searched through posts here and it was suggested to delete & reinstall the app, which I did, but still have the same situation. There is no shuffle toggle on my play screen. I am a premium member and double-checked my account that it is current and paid. Is there anything else I can do? I love to curate my podcast playlist to play in a very specific order.
What else can I do?
Solved! Go to Solution.