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Who Me Too'd this topic

Local Music On Mobile

Plan: Premium

Country: Unites States

DeviceL Pixel 4 XL

Operating System: Android Oreo

 

My Question or Issue:

 

I seem to be having an issue where whenever I try to open my local (computer .mp3) playlist on my mobile phone, it crashes. I've gone through the steps of redownloading Spotify on both, using my cellular data instead of wifi, removing/adding .mp3s., but nothing seems to stop the crash. Any help would be appreciated.

 

A video of the incident and an image of the local playlist on my computer can be found here: https://photos.app.goo.gl/G1oQi7rmpbdyJ5Z57

Who Me Too'd this topic