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Who Me Too'd this topic

app does not start

Plan

Premium

Country

Netherlands

 

Device

 Samsung Galaxy 9

Operating System

Android 10

 

My Question or Issue

Spotify app worked well, until one day I could not go online anymore. The app shut itself down when I tried. I installed the app again, updated OS etc, but nothing helped. Since then, I cannot open the app at all anymore. Many collegues can still use Spotify, but one has the same problem since approx the same time - about a month ago. Anybody having a fix or having the same experience? 

Who Me Too'd this topic