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Who Me Too'd this topic

Spotify randomly stops when offline (Samsung Galaxy A50)

Plan

Premium

Device

Samsung Galaxy A50

Operating System

Android 10

 

My Question or Issue

Spotify randomly stops playing music and podcasts. This only happens when the device does not have an internet connection. Every other music app I have works fine offline so its definitely something wrong with Spotify. Here is what I tried so far:

 

  1. Restart the device
  2. Clear Spotify's cache
  3. Deleting and redownloading music and podcasts
  4. Uninstall and reinstall the app (along with redownloading 20GB of data yay)
  5. Remove Spotify from the 'Optimize battery usage'

 

A lot of people have this problem and it really seems is some seriously misguided attempt to force the users to stay online rather than an actual bug. 

 

EDIT: Forgot to mention that yes, this happens when Spotify itself is set to Offline Mode and there is no Internet connection. Weirdly enough if Spotify is set to Offline Mode and the phone does have an internet connection it works fine, but what's the point if you have an offline mode (which you have to pay for) which does not work if your phone has to be online?

Who Me Too'd this topic