Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Plan
Premium
Country
United States
Device
iPhone 7 Plus
Operating System
iOS 13.4.1
My Question or Issue
Since upgrading to Premium, I have lost the ability to completely block a song from ever playing. Not "hide song from playlist," but completely block the song the way you can with an artist. Other posts I've seen say that you can do this from Radio/Daily Mix, but that isn't true; you can only hide the song from the playlist, but it is free to reappear in another Mix playlist or Radio. The song also doesn't appear in the Hidden Songs playlist once you've hidden it from the playlist.
This feature is really great because sometimes you like an artist and don't want to completely block them, but you just hate a particular song and don't ever want to hear it. Hiding the song from the playlist isn't equivalent because you have to do it every time the Mix playlists update. It's much simpler to just block the song once and never have to think about it again. It doesn't make sense to lose functionality once you upgrade to a paid account.