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Who Me Too'd this topic

Pause and playback issue

 

Plan

Premium

Country
United States

 

Device

(iPhone 11 Pro Max, iPad Pro 2018)

Operating System

(iOS 13.5)

 

My Question or Issue

When pausing Spotify, is does not always resume playback when trying to unpause. Whether I pause music using my AirPods or the controls on the lock screen, it seems that about 50% of the time the music will not resume when I press the play button or use my AirPods to resume playback. I then have to press the play/pause buttons several times before music will resume. This happens with both the beta and public release versions of the app. 

Who Me Too'd this topic