Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Plan
Premium
U.S.A
Device
(iPhone 11 Pro Max)
Operating System
(iOS 13.5.1)
My Question or Issue
Lately I’ve been playing apps on my phone and want to listen to Spotify while playing apps however whenever I play music and go to some apps the Spotify music takes completely control over the audio causing the app to go mute, is there a way to fix this or if it’s a problem with the app, thank you