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Who Me Too'd this topic

I'm getting in-app ads even though I'm subscribed to premium

Plan

Premium

Country

United States

 

Device

Nokia 7.1

Operating System

Android 10

 

My Question or Issue

I've subscribed to Premium for a few years now, but lately I've had pop-ups in my Spotify app on my phone when I go to start or stop music. See the attached screenshot. Is there any way to turn these off as a premium subscriber?

Screenshot_20200714-053307.png
Who Me Too'd this topic