Hi There,

For years I have been struggling with an intensely slow Spotify. It takes up to 5 minutes to load playlists, to search for artists, and takes ages to play songs or connect to network speakers.

I thought it could be an issue with my phone and so I've tried every workaround listed on this forum, from reinstalling spotify, doing a clean install of my entire phone.

I thought I would solve the issue when I bought a new phone (Galaxy S20) - but the issue persists.

I have had friends log in to their accounts on my phone and they work normally- leading me to the conclusion that the issue is with my account. 

How can this be? What can I do to fix it?

Thanks,

Oli