Plan

Premium

Country

Germany

Device

Galaxy S20, Galasy J5

Operating System

Android Oreo

My Question or Issue

Since ~3 month the Spotify App is not working, 1000+ recent low ratings in PlayStore report same issues

- playing songs offline does not work

- search for specific artists (like 'die drei ???') immediately makes the app unusable (does not play any songs after the search, even preferences do not show up any more)

- many other issues (Playlists not usuable any more...)

- works fine on iOS, same WLAN connection

- works fine on older J4 phone

- does not work on J5 phone

- does not work in brand new Galaxy S20 (all same family acocunt)

- clear Cache, restart App/Mobile ... etc... all does not help

- reinstall of App sometimes helps for a few hours, then same issues again