Plan

Premium

Country

Canada

Device

Samsung Galaxy Tab A (2019)

Operating System

Android 10

My Question or Issue

My issue is that when audio using the Spotify app and using the headphone socket to output via either to a set of headphones or PC speaker the audio rate decreases drastically. Almost sounds like the sample rate is 11,000 Khz as opposed to CD quality.

I have narrowed this down to the Spotify app as no other apps on the device has this issue. I have also tested the same app version on my Samsung S10 with no issue.

It almost seems like there is a profile limiting audio capatilbities but so far I have not found a system settings that controls this.

Also the app has been removed and reinstalled as well as a factory reset on the device.

Any suggestions?