Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Plan:
Premium
Device:
Samsung Galaxy S10
Operating System:
Mobile
My Question or Issue:
Every time I set a sleep timer while listening to a podcast, as soon as an ad plays the sleep timer is reset to it's default setting (no timer). So when I want to fall asleep to a podcast, and stop when I fall asleep, it will just keep playing different episodes all night. This happens with both Spotify made ads, and podcast self-made ads, though I first noticed it happening with the podcast self-made ads.
EDIT:
I've actually just realized that it's not only the podcast ads, it's the sleep timer in general. Even without ads, the sleep time does not work. I set it to "End of Episode" or "1 Hour" and it shows it's activated, but as soon as I turn off my screen or back out of the Spotify app (while having it on in the background), the timer turns off and resets to its default setting.
Also the player keeps randomly stopping after listening to the episode a bit, I'm not sure why. I have my settings set to where background activity is allowed. I haven't noticed it while my phone is on, but have noticed it while I close my screen while I go to sleep.
Podcast first noticed on:
Last Podcast on the Left
Spotify Version:
8.5.71.723