Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Plan
Premium
Country
USA
Device
iPhone X
Operating System iOS 13.7
(iOS 10, Android Oreo, Windows 10,etc.)
My Question or Issue
Continuing to get the error message on different podcasts I've downloaded :
"Playback Failed - We’re not able to play this video in your current location." Notably the Joe Rogan Experience. I can still listen on Apple Podcasts, but come Dec. 1, I won't be able to, any more. This error message occurs on other podcasts I listen to, but intermittently - also, I am not trying to play video; I only use Spotify for music/podcast AUDIO. I have uninstalled/reinstalled the app, made sure my location is set to USA. I'm not sure what other things I can do. Please help!