Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Plan
Premium
Country
Sweden
Device
iPhone Xr
Operating System
iOS 14.2
My Question or Issue
I have a Volvo V60 (MY2021) with Apple Carplay support in Sensus Connect (infotainment system). When I plug in my iPhone to use Apple Carplay to play Spotify the music starts but pauses after some seconds. Playing again does not work. When I look in the Spotify app in my phone I can see that the audio is being transferred to MyVolvoCar, which is the Spotify in-car-app. Opening the in-car-app moves me back to Carplay, but after three attempts the in-car-app opens and plays the audio.
I would like Spotify to not automatically transfer the audio to the in-car-app if I start it through Carplay. It does not make sense since it's not possible to play Spotify through Carplay unless I log out from the in-car-app.