Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Device: ZTE Axon 7 (ZTE a2017G)
Android 8.0.0
Belgium
Premium account
Hi,
I basically only use spotify to listen to my liked songs, so now that my heart button stopped working everywhere, the app became pretty useless.
It started about a month ago, when the heart button became less responsive, and soon after it stopped working all together.
It's not working in the notifications menu, under the album covers, and in the 3 dots menu, really any way to like a song is affected.