Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Plan
Premium
Country
USA
Device
iPhone 12 Pro
Operating System
IOS 14.2.1
My Question or Issue
Hello,
I recently upgraded to an iPhone 12 Pro running IOS 14.2.1. I normally control an iPad on my wifi network that is connected to my stereo from both my iPhone and my Apple Watch. In the Spotify App Setting Devices Menu, I have the Devices Lock Screen (Control your music from the lock screen when listening on another device) turned on. The control works fine when I'm playing music on my iPhone just not when it's playing on another device. My Apple Watch can still control the iPad. I've restarted my phone and reinstalled the Spotify app.
Any help is greatly appreciated!