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Who Me Too'd this topic

Can't play musik

 

Plan

Premium

Country

Germany

Device

Huawei p20 lite 2018

Operating System

Android 9

 

My Question or Issue

Hey Guys
I have the problem that I can't play music on my smartphone anymore, I can't download a playlist and my favorite songs are gone.
But on the PC everything works and I have the latest version and enough memory.
I also tried to reinstall the app and log in again.

Thanks for the help.

Who Me Too'd this topic