Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Hi folks,
I have an interesting issue on on my iOS devices. Whenever I play music via Spotify Connect on my SONOS System or via generic bluetooth, Spotify seems to silence my notification sounds. This leads to missing every notification while listening to music on external devices.
This effect does *not* appear, when using Airplay to connect to SONOS from within the Spotify app.
I checked on two different iPhones (SE2020 and 12) both using the most current iOS (14.2.x) and the effect is the same on both devices. It does also not appear when using the SONOS app to play Spotify songs. So it seams as if this is an issue within the Spotify app itself. Can anyone confirm this?