Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Plan
Premium
Country
The Netherlands
Device
iPhone 12
Operating System
iOS 14.2.1 (latest)
My Question or Issue
Hi there,
My Spotify app often crashes in the background when I am listening to music (it maybe happens a few times per day). I can listen to a lot of music, but then suddenly the music stops and I have to restart the app. This happens both in online and offline mode. Besides, I have the feeling that the Spotify app really drains my battery.
Others with the same problem? Would you guys like to fix this?
Kind regards,
User 56444