Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Plan
Free
Country
United States
Device
Samsung Galaxy S10
Operating System
Android
My Question or Issue
So as of late I've watch 2020 wrapped roll out gradually across all my friends. However, I have yet to get a 2020 wrapped story.
I got spotify back in late October and started listening since then. I've listened to plenty of songs (more than 60 minutes, which I read was needed) from more than 5 artists.
I'm a little frustrated, as when I search up "2020 Wrapped" I get no story or playlists, even though I should have been more than active enough to get some. I've looked on all message boards, reinstalled the app a few times, and made sure it's up-to-date.