Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Who Me Too'd this topic

Custom playlist cover not showing up when sharing to social media

Plan

Premium

Country

Norway

Device

Samsung Galaxy S8/Microsoft Surface Pro 4

Operating System

Android Oreo 9.0 "Pie" /Windows 10

 

My Question or Issue

I made some custom covers for several of my Spotify playlists in GIMP on the PC. I added them on my PC and confirmed that they showed up on my phone. But when trying to share them to my social media, the standard "4 artists album cover collage" shows up instead of my own.

 

So I sent the playlist to a couple of friends via the chat function in Snapchat. My custom covers show up in the preview when sending the link, and the recipients also see my covers when they open them on Spotify on their phone, but still, when I share them as a Facebook/Instagram story or Snapchat picture/story, it still doesn't work.

 

Is this some issue with FB/IG/Snap or Spotify? Will it resolve with time? Is there something I can do to fix this issue?

 

Thanks in advance for any feedback 🙂 

Who Me Too'd this topic