Plan

Free

Country

US

Device

iPhone SE 2020

Operating System

iOS 14.3

My Question or Issue

So my issue is that Spotify will no longer run continuously on my phone. When the screen turns off Spotify will only continue to play for about 2-15 minutes and then the app closes. The music does not just pause, the app is actually closed.

In months past I could go on long car rides or bike rides and Spotify would continue to play in the background for 3 hours straight with no issue. I cannot say when the issue started but sometime in the last several weeks.

I've been reading the other threads here on the Community to try their suggestions to troubleshoot. I have logged out and back in; I have uninstalled and reinstalled the app both many times.  I have done a clean reinstall where you go into Spotify's app settings to delete cache, offload the app, then delete the app, turn the phone off and back on and then reinstall the app. Nothing has worked. The only thing I have not tried is to create a different account. But who wants to try this nonsense when you have years of data and songs linked to this account. Super frustrating.

Are there any other steps I can try? Thanks