Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Who Me Too'd this topic

Sonos Spotify Connect Not Working

Plan

Premium

Country

USA

Device

iPhone 12 Max Pro, iPhone 12 Mini

Operating System

iOS 14.3

 

Spotify will no longer connect to Sonos.  The Spotify App shows that the music is playing and its "connected" but it does not work.  When the app is only playing on the phone, no issues.  I've rebooted both phones, the router, Sonos, reinstalled Spotify and nothing works.  I dont know what else to try, this stuff all worked fine and suddenly nothing.  The iPhone Mini will work but only when after one connection attempt times out.  Any ideas? 

 

Who Me Too'd this topic