Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Hello Spotify!
I have had a problem for about a week now. Each time i start a track or switch track (or change where i am within a track) it has a wired volume "feature". Think of it like this. If i have my cellphone volume set to 100% it will start at 100% and then after about .5 seconds go to i would say 50-60% (even though it still says 100%). This results in tremendous amounts of irritation. I cannot listen to music in headphones or in the car since this started happening because the volume is rather low.
I have tried uninstalling the app for my cellphone and it still doesn't work. I have tried using other applications on my phone and the volume is only like this in spotify. I have also tried to look in settings and such and i cannot find anything that might affect this.