Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Plan
Premium
Country
USA Washington
Device Apple Watch SE Model A2354
Operating System
(iOS 7.2 version
My Question or Issue
Equipment: Apple Watch SE Cellular version and Bose Bluetooth Sport headphones.
The app keeps freezing when I use the watch on a run. I start Spotify, music starts playing no problems for a few minutes.
I open the iOS activity app to track my pace and distance, music still playing on Spotify...
randomly, the Spotify app stops playing music and the app freezes, meaning I touch play and nothing happens and watch doesn’t respond.
I take the watch off, put it back on and after the watch does it’s thing I can then restart the music and start running again.
what’s wrong? Why does this happen?
I purchased the cellular Apple Watch version to be able to stream music from my watch while on runs and use streaming apps.
I haven’t left the country or state. The watch and iPhone were paired in the same state I run in. I say this because I see some comments about signing out of the App Store to reestablish your location....
why does Spotify app keep freezing when using on the Apple Watch SE?
thanks!