Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Who Me Too'd this topic

Spotify app is forcing me to play music I don't want to play

Plan

Premium

Germany

 

Device

Pixel 4

Operating System

Android 10

 

My Question or Issue

 

I'm trying to play music on my Spotify App through my SONOS speaker. I go to an album and try to play a song and Spotify is overriding my selection and forcing me to listen to the weekly playlist. I try to pause the music and it plays another song instead. I force quit the song in the Android OS and the problem persist. I also reset my SONOS speakers and it's still a problem. 

 

I went through a laborious set of steps to fix this problem by looking through the forums and it's still not a fixed. 

 

I also have work phone that happens to be an Iphone and the problem persist there as well.

 

Please help!

Who Me Too'd this topic