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Who Me Too'd this topic

Repeating 'age confirmation' requests when trying to play from an album

Plan

Premium (three-month trial period)

Country

South Korea

Device

Galaxy S21 Ultra

Operating System

Android 11

 

My Question or Issue

I subscribed to Spotify Premium on the 2nd of February, when it was launched (finally) in Korea.

The one big problem on the mobile app is the age confirmation issue when I'm trying to play R-rated songs from their albums. 

Screenshot_20210204-235717_Spotify.jpg

Such a prompt pops up telling me to verify my age, and when I do, nothing happens. And when I try to play the same song again, the same prompt pops up; it's a dead-end.

This problem does not occur when I try to play the same song (or other R-rated songs) from a playlist. Also, on the web player, the same R-rated songs play without a problem (without the age confirmation prompt) from their albums.

Since the launch and the discovery of this issue, I've been checking Korean communities on the web and it seems others are having the same issue as well.

 

Some kind of a compatibility issue with the Korean age verification system might be the reason for this but I'm no expert. Please fix this.

Who Me Too'd this topic