Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Who Me Too'd this topic

Spotify keeps crashing on iOS 14.4

Plan

Free

Country

Australia

 

Device

iPhone 8

Operating System

iOS 14.4

 

My Question or Issue

After approximately 20 mins playing music, Spotify crashes. Once I reopen it, it keeps crashing during the 1st song.

Things I already tried:

- I made sure my iPhone is up to date

- I made sure I got the most up to date version of Spotify.

- I switched connections (Wi-Fi and cellular)

- I deleted the app, shutdown the phone, and reinstalled the App.

- I performed  a "clean reinstallation" of the app as per instructions in this link: How can I perform a clean reinstall of the app? - The Spotify Community)

- I did a Reset on my iPhone.

 

After trying all of these, Spotify keeps crashing.

 

Thanks for your help.

Who Me Too'd this topic