Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
I am using a Samsung Galaxy J7V Android Version 9 for my premium Spotify app. I cleared the cache & data, reinstalled, restarted, and I still don't get the songs to update on the bottom bar. The first song I play will stay there for every song I play and the button for "play" will keep displaying instead of the "pause" button while I play. Even if I change the song, instead of playing continuously, it still will show the first song I chose. If I restart the new song I start off on will show but it will stay on that.