Plan

Premium (Student)

Country

NL

Device

LG V30 (H930)

Operating System

Android 9

My Question or Issue

Hi,
My Spotify is unbelievably slow when starting up. It regularly freezes upon searching for artist or states that internet connection is lost (despite me actually having an internet connection).
It also has to regularly redownload songs. Here is a list of everything I tried:
- Log out and log in again
- Re-install
- Delete Spotify, unmount SD card, reboot device, reinstall Spotify, remount SD card
- Reset my account through Spotify support I do not use any cache clearing applications.
- Use the [COMPLETE] guide section's issues regarding issues with SD-card. (https://community.spotify.com/t5/Android/COMPLETE-GUIDE-How-to-fix-most-Android-issues/td-p/914257)

The only apps I use on my phone are social media, web browser, maps, streaming services (Netflix, Youtube) and I am trying to use Spotify. These are not cache clearing apps.
The issues persist on various different wifi networks. I don't know whether it works on mobile data, because I don't have mobile data.

I tried contacted the support chat today (for the 3rd time), but I got hung up instantly (hence I am giving the forums a shot). All the previous solutions have worked for about an afternoon/day. Hopefully the next solution will last a bit longer. What would be the next suggestion?

Thanks in advance and kind regards,

Hidde