Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Plan
Premium
Device
LGV30
Operating System
Android 9.0
My Question or Issue
I am unable to play podcasts or music on Spotify from my lgv30. When I select play, nothing happens, the audio does not play, or move on the time line. This occurring on all podcasts and songs, not anything specific.
I have done the following:
Uninstalled and reinstalled the application multiple times.
Cleared the application cache
Reset my phone after each reinstall
I am able to play Spotify music and podcasts on my windows computer without issue, on the web player, so not sure why it doesn't work on my android device. I'd appreciate any input to resolve this issue.