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Who Me Too'd this topic

Playlists not showing up at all when using an SD Card

Plan

Premium/ Android App version 8.6.32.925

Country

UK

Device

Moto E4 Plus

Operating System

Android 7.1.1

 

My Question or Issue

I'm reporting this as a new issue as I did mention it in this thread - https://community.spotify.com/t5/Ongoing-Issues/Mobile-Playlists-disappear-from-Your-Library-after-b...

but the version of the app that fixes that problem doesn't fix my problem.

 

When I change the location of the cache and downloaded data to my SD Card all the playlists disappear downloaded or not.

 

Tried all the steps in the FAQ and even bought a new SD Card but nothing happens.

 

 

Who Me Too'd this topic