Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Plan
Free/Premium
Country
Device
Apple Watch 6 GPS
Operating System
(iOS 10, Android Oreo, Windows 10,etc.)
My Question or Issue
A few big issues with Spotify on the Apple Watch:
I have the GPS one, not cellular. Downloading to the watch took several tries. I had to uninstall both apps (watch and phone) about 10 times to get it working. Then found you can only send one playlist at-a-time. If you try to push too much too quickly it freezes up. So there is some issue sending playlists concurrently. That needs to be fixed.
Second, if the watch app crashes (or your watch does), when you restart Spotify the playlists are empty until you get on WIFI. This happened in the middle of a run, and then I had no music.
Third, you cannot switch playlist when you are not on WIFI. This really sucks!!! It gives the error "Something went wrong, check your connection and try again".
Spotify needs to be more solid when not on the WIFI. I am using on the watch obviously when I don't have a phone or wifi. So it needs to be allowed to switch playlists, or restart, without issues when offline. Currently, these issues are a pretty big deal and shocked more aren't complaining about this.
Please fix these issues.
Brian