Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Plan
Premium Family
Country
Israel
Device
Samsung Galaxy Note 10 Lite
Operating System
Android 11, Windows 10
My Question or Issue
I was looking for a specific song on Spotify, I couldn't find it and I had it on a CD so I exported the file to my Desktop and added it to my playlist. The song is playable from my desktop that contains the song file but when I tried syncing the song to my Mobile phone, I followed every step shown on the FAQ and even followed some community posts but all of them are outdated and none of them worked. I then tried using a different computer to see if my issue is my computer and that didn't work either I would appreciate any help!